About Chapter House


We are a digital and social marketing agency made up of creatives, marketeers and digital boffins. Chapter House was founded in September 2011 by Mark Byrne, a lecturer, technology consultant and Doctoral Candidate at Queen’s University, Belfast. We’re here to provide your business with the technology and digital marketing know-how to build your brand.


We help boost your brand with expert social and digital training and consultancy. We do this for some of the biggest companies in the UK and Ireland. (See below for testimonials.) We aim to inspire you to develop a culture of creativity and innovative social media engagement within your own team.

Portfolio and testimonials

Sport Northern Ireland

“The training was very useful and insightful and will help us going forward with our communications strategy. We learnt the best way to structure social media posts to ensure that we receive greater engagement, as this was something that we have struggled with in the past. The experience was fun and informative. Mark has a nice energy around him that made listening to him enjoyable as he explained things to us.” – Bronagh McAteer , Digital Content Officer

Red Groomswear

“We were extremely pleased with the Facebook training we received from ChapterHouse. Mark, our trainer for the day, provided a clear insight on how our social media marketing could be improved in both an entertaining and simple fashion. By implementing some of the changes he had suggested, we have already seen an increase in the performance of our Facebook page.” – William Stewart, Director

Pinnacle Response – Click on the logo to view Facebook community

Pinnacle Response is a world leading manufacturer of the highest quality body worn video cameras. “The relaxed delivery style, knowledge and genuine interest in our business enabled us as a team to vision our business strategy across social media. This social media training allowed us to grasp best practice and explore avenues that best suit our customer focus.  We now see social media as a major avenue to promote brand awareness and help us to develop existing and new connections.” – Alan Whitely – Sales Director

Buy 4 Pets – Click on the logo to view Facebook community

Buy4pets are a recently-launched online retailer of pet foods and accessories. “The social media training provided us with loads of excellent tips and helped us form a plan of action that will help us build our social following. We came out with a better understanding of where we were going wrong and what we can do to improve.”  Ciaran O’Kane

winecoxThe Wine Company NI – Click on the logo to view Facebook community

“The workshop with ChapterHouse was brilliant, we are now buzzing about the office with tons of ideas and we are feeling a lot more confident working on our social media strategy.” – Cara Conway – Online Marketing

Canal Court Hotel, Newry – click logo to view Facebook community

“It was only when we sat down with Chapterhouse that we realised there was much more we could be doing in order to improve our social media presence and gain maximum exposure on Facebook to improve our business. ChapterHouse brought a wealth of knowledge and experience to their training day and I would not hesitate to recommend them in the future.” – Orla Hayes – Sales & Marketing

C-Tec NI Ltd – click logo to view Facebook community

“We had been using social media for a while, but now we have a greater understanding of how it works technically and how to make it work for our business, from creating compelling content to understanding Facebook and twitter advertising. ChapterHouse are patient and diligent teachers; we would certainly recommend them to anyone considering growing their business through social media.” – Wendy Mackin, Customer Services

Skainos – East Belfast Mission – click logo to view Facebook community

“We feel much more confident in how we approach Facebook more informed about how it can assist us to develop existing contacts with customers and also make new connections. ChapterHouse were very relaxed in their delivery style, patient and provided lots of good information and examples. We would recommend Chapter House’s services without a doubt; in fact, I have already suggested it to the wider team!” – Jason Nicholson – Stepping Stone Project – Skainos

Sally Gardens Community Centre – click logo to view Facebook community

“Sally Gardens Community Centre had no online methods of communicating. We received a detailed analysis of organisational requirements from Chapter House and a comprehensive digital media marketing plan with mentoring throughout. The outcome has been fantastic. We now have a professional website backed with social media. These have enabled us to increase engagement, acknowledge funders, and advertise services and events. – Martin Connolly – Sally Gardens

Cedar – click logo to view Facebook community

“We learnt the theory during the course but during the mentoring with ChapterHouse, they were able to help us implement what we had learnt. We have experienced an increase in followers on Facebook and twitter and an increase of people engaging with us through social media. We have a better understanding of suitable content. We would recommend working with ChapterHouse and have done so again following the mentoring.” -Christine Tweedie – Marketing & Appeals

MACS NI – click logo to view Facebook community

“ChapterHouse were a God-send to MACS as they helped us make the link from wanting to develop a new website and social media plan to actually making it happen. We have just successfully tendered for a website and are about to interview for potential Online Community Managers. ChapterHouse were very easy to work with and we benefitted greatly from the depth of their knowledge and expertise. I would absolutely recommend ChapterHouse’s services as you will learn new things, enjoy the process and ultimately reach your goal! “ – Kate Martin – Assistant CEO

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